Returns & Refunds 
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For orders over $150 (ex. GST) 
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New Zealand Owned & Operated 
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If you no longer require any unused product you bought, or you're not 100% satisfied, you can return them to us for a full credit. All we ask is that you send the items back to us in the original packaging, in saleable condition and packed in a suitable outer carton.
Once your return is received and processed in the warehouse (usually within 48 hours of receipt here), you will receive a credit for the items you returned.
Just follow the steps in the process, and we'll credit it to your account when it gets here, normally within 48 hours of receipt.
Voltex Electrical Distribution Centre
92 Vickery Street
Te Rapa
Hamilton
3200
Unlike many other sites that have special rules and fine print, Voltex keeps it simple - orders over $150 (ex. GST) receive free shipping. Orders under $150 will incur a small surcharge of $10 (ex. GST). Voltex understands that getting your products to you is important, so every effort is made to process your order quickly. You can expect your order to arrive:
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