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Voltex® Product Warranties

Voltex Electrical, as the manufacturer, controls design, build, and certification of our products and we partner with leading global players in production of switchgear, circuit control products and electrical accessories, to sell direct to New Zealand's electricians. Our goal is to be a leader in the electricity products market, where quality is a top priority without compromising on affordability. We care about quality ahead of pricing.

Types of Warranties

There are different warranties available, depending on the product selected, and are clearly labeled in the product description of the item.

Lifetime Warranty - 25 Years

lifetime warranty

The Voltex® Lifetime Warranty is set at 25 years from date of original purchase and covers all parts defective in workmanship or materials. Any such products will be replaced to the customer subject to compliance with warranty conditions outlined below. Product ranges covered by this Premium Warranty are:

  • VOLTEX® Classic & Shadowline Ranges – Including all Power Points, Switches & Switch Mechanisms
  • VOLTEX® Switchboards and Surface Covers
  • VOLTEX® Circuit Protection Products – Including Miniature Circuit Breakers (MCB’s), Residual Current Devices (RCD’s), Residual Current Devices with Overload Protection (RCBO’s), Isolating (Main) Switches, Surge Arrestors and Contactors.
  • VOLTEX® Industrial Switchgear – Including Socket Outlets, Switches, Plugs, Extension Sockets, Appliance Inlets

7 Years

7 years

The Voltex® 7 Year Warranty covers all parts defective in workmanship or materials. Any such products will be replaced to the customer subject to compliance with warranty conditions outlined below. Product ranges covered by this 7 Year Warranty are:

  • VOLTEX® LED Lighting Products – Including LED Recessed Downlights, LED High Bay Lights & LED Floodlights
  • VOLTEX® Weatherproof Fluorescent Fittings

Warranty Conditions

The benefits in these warranties are in addition to all other rights and remedies in respect of the product which the consumer has under the Consumers Guarantee Act. The original purchaser of VOLTEX® products bearing the warranty seal is provided with the following warranty and subject to the warranty conditions. ElectroQuip Group Ltd warrants these products for the period specified in the product from the date of purchase for all parts defective in workmanship or materials. All defective products will be replaced to the customer subject to compliance with warranty conditions. The following exclusions do not preclude the purchaser from those statutory rights consumers have under the Consumers Guarantee Act:

  • Warranty is only valid for products installed according to the manufacturer's instructions.
  • Product has not been modified or changed in any way.
  • All wiring must be carried out by a licensed electrician or similarly qualified person and must be connected to the voltage requirements as specified in the ratings label.
  • ElectroQuip Group Limited does not accept liability for any direct or consequential damage, loss or other expense arising from misuse, abuse or incorrect installation and operation of these products.
  • Warranty will be given on proof of purchase date (e.g. original invoice) and the faulty products returned to ElectroQuip Group Limited for assessment.

ISO 9001 : 2008 Accredited

ISO 9001 is the internationally recognised standard for the management of businesses. The aim of ISO 9001 is to give improved product, process and service quality. ElectroQuip Group Limited has had this accreditation since April 2014.