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Returns & Refunds

30 Days to pay

If you're not 100% satisfied with your purchase, you can return your order to us for a full refund. We believe that in order to have the easiest possible experience, our customers should not have to pay for return shipping.

So if for whatever reason you're not happy with your purchase, just fill out the Returns Form below and we'll sort out the rest. It will be collected 24 to 48 hours after submitting the Returns form. If in doubt about any of this, please, just ring us up, we're here to help.

With the Voltex 365-day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and packed in a suitable outer carton.Votlex Electrical offers a refund or exchange on most products purchased. If you are not completely satisfied with your product, return it to us for a full refund and/or exchange.


The Address for Returns is:
Voltex Electrical Distribution Centre
92 Vickery Street
Te Rapa
Hamilton 3200